All work
Clinic booking system
An appointment system that lets patients book in under a minute and takes pressure off the front desk.
- Client
- Shifa Clinics
- Sector
- Healthcare
- Year
- 2025
- Duration
- 6 weeks
Services
- Needs analysis
- UI design
- Booking system
- SMS reminders
The challenge
Every booking came by phone, so lines were busy at peak times, and many appointments were missed because there were no reminders.
The solution
We designed a booking system that shows doctors and open slots live, sends a reminder before each visit with one-tap cancel or reschedule, and gives reception a clear view of the day.
Key features
- Booking in under a minute
- Automatic reminders
- One-tap rescheduling
- Front-desk day view
Results
- -45%calls to reception
- -60%missed appointments
- 72%of bookings now online
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